Oregon Legal Resource Navigator
Oregon guides for every legal category
Understand the route. Prepare your documents. Follow the publisher’s next steps.
Ask the small-business ombudsman about an agency problem
Oregon Secretary of State Office of Small Business Assistance · Shared Oregon or applicable federal route
Check whether a state or local government dispute qualifies for OSBA assistance and describe prior resolution attempts.
Where and how to proceed: prepare, file and follow up
Start here: First try to resolve the problem directly with the agency and keep correspondence.
1. Is this for me?
Oregon small businesses and nonprofits with 100 or fewer employees. OSBA works directly with the owner/principal or authorized corporate representative.
Service area: Oregon or applicable federal route; confirm venue and agency jurisdiction.
2. What should I prepare?
Some documents may be conditional. Ask about alternatives. Checkmarks are temporary and are not saved or sent.
3. Where and how do I submit?
Read the linked publisher instructions to confirm the receiving office, accepted submission method and current forms. This page has not separately verified those details. A county filter does not decide the correct court or filing location.
- First try to resolve the problem directly with the agency and keep correspondence.
- Read OSBA’s exclusions and check for an available appeal or alternative remedy.
- Have the business owner or principal contact OSBA using the page’s contact route and describe the problem and prior attempts.
- Disclose appeal rights, litigation or a contested case so OSBA can determine whether it may assist.
Timing: Preserve any agency appeal deadline independently; OSBA will not investigate when appeal rights or an alternative remedy remain available.
4. What will it cost?
Details to confirm with the provider
Fees and fee-waiver eligibility have not been separately verified for this route. Check the current provider instructions. For a court filing, ask the court about its fee-waiver or deferral forms.
5. What happens after I submit?
Details to confirm with the provider
Keep a copy of what you send and its confirmation or receipt. Ask the receiving office how to track it, when to expect a response and how it will request missing information. These follow-up details have not been separately verified for this route.
6. What if something goes wrong?
Details to confirm with the provider
Read any returned filing, correction request or denial notice promptly. Ask the responsible office for the correction, review or appeal instructions and the deadline that applies to your notice. This guide does not verify a route-specific appeal process.
Language, disability and offline help
Ask the receiving office about language assistance, disability accommodations and an alternative to online submission. Available options have not been separately verified for this route.
OSBA does not investigate private business-to-business disputes, federal agencies, judicial matters, elected officials or the other listed exclusions.
Sources and review date
Guidance reviewed 2026-10-11. Read the current publisher instructions before acting.
Oregon Secretary of State : How to File a Complaint : Office of Small Business Assistance : State of Oregon · publisher html snapshot
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Choose local help
Confirm the correct court, agency and service area. Each directory includes source dates and limitations.