Ask the small-business ombudsman about an agency problem
Business Disputes
Oregon preparation and procedure guide
Source review: 2026-10-11

Scope: Shared Oregon or applicable federal procedure; confirm local requirements
Check whether a state or local government dispute qualifies for OSBA assistance and describe prior resolution attempts.

Who this route is for
Oregon small businesses and nonprofits with 100 or fewer employees. OSBA works directly with the owner/principal or authorized corporate representative.

Timing and notices
Preserve any agency appeal deadline independently; OSBA will not investigate when appeal rights or an alternative remedy remain available.

Prepare (conditional documents may have alternatives)
[ ] Business identity and employee-count information
[ ] Agency name and decision or correspondence
[ ] Chronology of attempts to resolve the issue
[ ] Information about appeal rights or pending proceedings
[ ] Owner/principal contact details

How to proceed
1. First try to resolve the problem directly with the agency and keep correspondence.
2. Read OSBA’s exclusions and check for an available appeal or alternative remedy.
3. Have the business owner or principal contact OSBA using the page’s contact route and describe the problem and prior attempts.
4. Disclose appeal rights, litigation or a contested case so OSBA can determine whether it may assist.

Check eligibility and contact the business ombudsman: https://sos.oregon.gov/business/small-business/Pages/sba-get-help.aspx

Limits: OSBA does not investigate private business-to-business disputes, federal agencies, judicial matters, elected officials or the other listed exclusions.

Publisher sources
Oregon Secretary of State : How to File a Complaint : Office of Small Business Assistance : State of Oregon
https://sos.oregon.gov/business/small-business/Pages/sba-get-help.aspx
Evidence type: publisher-html-snapshot
SHA-256: e36169a1c4effec15956851d6447f4b5d33d94d3f628b14b5c6ddd4ecc9931e8

This site helps you prepare. It does not submit filings, calculate personal deadlines, decide eligibility or replace professional review. A complaint or help request does not pause another case or deadline.

Start here
First try to resolve the problem directly with the agency and keep correspondence.

Where and how to submit
Read the linked publisher instructions to confirm the receiving office, accepted submission method and current forms. This page has not separately verified those details. A county filter does not decide the correct court or filing location.
https://sos.oregon.gov/business/small-business/Pages/sba-get-help.aspx

What will it cost?
Fees and fee-waiver eligibility have not been separately verified for this route. Check the current provider instructions. For a court filing, ask the court about its fee-waiver or deferral forms.

After submission
Keep a copy of what you send and its confirmation or receipt. Ask the receiving office how to track it, when to expect a response and how it will request missing information. These follow-up details have not been separately verified for this route.

Corrections, denials and appeals
Read any returned filing, correction request or denial notice promptly. Ask the responsible office for the correction, review or appeal instructions and the deadline that applies to your notice. This guide does not verify a route-specific appeal process.

Language, disability and offline help
Ask the receiving office about language assistance, disability accommodations and an alternative to online submission. Available options have not been separately verified for this route.